For any questions not answered in this FAQ, contact us directly at info@canucksautism.ca

Frequently asked questions

Q:
What does Canucks Autism Network (CAN) do?
A:
CAN is dedicated to providing programs to individuals on the spectrum and their families, while promoting acceptance and inclusion through community engagement and training initiatives across BC and beyond.
Q:
What does a CAN membership provide?
A:
A CAN membership provides individuals on the spectrum, and their family members, the ability to register for upcoming CAN programming.
Q:
Who is eligible for a CAN membership?
A:
CAN memberships are for individuals with an autism diagnosis living in British Columbia, Canada.
Q:
How do I sign up for a membership?
A:
To sign up as a CAN member, you must first create an online membership account, accessible through www.canucksautism.ca. If you are a parent/guardian, you will create the account under your name, and then add your additional family members, including the individual(s) on the spectrum. If you are an autistic adult registering yourself, you will create the account under your own name. After you create your online account, you will then submit the following three items: • Proof of autism diagnosis – any physician signed document that clearly states the individual is on the autism spectrum, • Photos of the family members listed in your online account – for internal purposes only, for example we use them as a point of reference to help us identify who is in photos taken at programs, • Annual $25 membership fee – may be processed through online account. Items may be emailed to info@canucksautism.ca, or sent by post to Canucks Autism Network, 1788 W 8th Ave, Vancouver, BC, V6Y 1V6.
Q:
How do I know when registrations are taking place?
A:
The following help keep you informed about upcoming CAN programs and registrations: • Email newsletters – sent at the beginning of each month to inform members of programs that are opening for registration that month • CAN website – contains more information about CAN programs, as well as the most recent seasonal program guide that lists registration information along with program locations, dates, and times
Q:
I am already a CAN member, how to do I register for upcoming programs?
A:
Members register for upcoming CAN programs by logging into their online account and submitting registration requests.
Q:
Why does my registration say ‘Pending’?
A:
Due to high demand for CAN programs, we use a registration process that has all requests submitted during the registration immediately go to a pending status. After registration closes, all requests are reviewed, and participants will be notified by of their updated registration status. Participants will be notified of their updated registration status by email within a week of registration closing.
Q:
Are there fees to register for a program?
A:
Some programs have subsidized program fees as a means to ensure program sustainability. We do not want program fees to act as a barrier to participation, and along with traditional payment options, we accept Autism Funding and have a fee assistance program.
Q:
How do I make a donation to CAN?
A:
Donations may be made online at: https://www.canucksautism.ca/donate-today/. Your generous contribution will ensure that even more children, youth, and adults with autism are able to access life-changing programs – thank you!